Ubisense announces partnership with Salesforce

'​myWorld ​for​ ​Salesforce'​ to launch in April for communications and utility operators

myWorld for Salesforce to launch in April

​​Ubisense Group plc (AIM:UBI), a global leader in enterprise location intelligence solutions, ​today​ ​announces​ ​a partnership with Salesforce for the upcoming launch of myWorld for Salesforce, a new product that will ​enable Salesforce​ ​customers to​ unlock​ ​the value of their​ ​geospatial​ ​inventory​ ​data and drive revenue.

Built​ ​on​ ​the​ ​Salesforce​ ​Platform,​​​ myWorld for​ ​Salesforce​ ​is a​ ​highly​ scalable and configurable​ ​geolocation​ ​enterprise​ ​platform ​built​ ​for​ ​communications and​ ​utility network​ ​operators. It will enable Salesforce​ ​customers​ ​to​ ​easily​ ​tap into the ​hidden​ ​value​ of​ ​their​ ​complex​ ​spatial​ ​asset​ ​and​ ​engineering systems​ ​increasing productivity​, ​reducing​ ​cost,​ enhancing customer service ​and helping to improve​ ​network​ ​performance​. 

A major enterprise and business Communications Service Provider said “Users love having the myWorld inventory map in Salesforce, and have been amazed at its incredible performance. One big area of improvement is reduced time to understand and identify a network issue. This directly impacts our KPI’s and metrics, like MTTR, in a very positive way.  Having all the network information available 24x7 has also reduced the number of emails and phone calls from network repair, installation crews and sales back to the office adding even greater process efficiencies and freeing up valuable time for the engineering staff.”

myWorld for Salesforce will offer sales, customer service and operations users self-service access to the detailed network engineering, capacity and serviceability information they need to increase win rates and improve customer experience. Sales and service reps will be able to respond directly to customer requests and issues quickly and effectively, freeing up engineering to focus on important network projects. myWorld for Salesforce provides context-aware map views within the Salesforce workflows and screens that departments use every day

Richard​ ​Petti,​ ​CEO​ ​of​ ​Ubisense​, said: ​“Salesforce is an exciting new partner for us, enabling us to offer the proven benefits of myWorld to its telecom and utility customers. By working closely with our customers, we have remained at the forefront of geospatial product innovation and this is the next step for myWorld software. myWorld for Salesforce delivers​ ​seamless​ ​integration between​ ​geolocation​ ​data​ ​and​ ​the​ ​Salesforce​ ​platform, which offers great opportunities for us and our new partner.”

myWorld for​ ​Salesforce will be​ ​available​ in April ​on​ ​the​ ​AppExchange ​at:​ ​​www.appexchange.com.






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