Ubisense myWorld drives productivity improvements at Zayo Group

Zayo works with Ubisense

Ubisense Group plc (AIM:UBI), a global leader in enterprise location intelligence solutions, has delivered its enterprise geomobility platform myWorld to Zayo Group Holdings, Inc. (NYSE: ZAYO) global provider of Communications Infrastructure services. myWorld enables users across Network Control Center (NCC), Field Operations and Support to access up-to-date information about the fiber network and assignments, dramatically improving productivity, response times and customer service across operations.

myWorld has fulfilled Zayo Group’s requirement for a new Inventory Map solution, displaying detailed network asset data including configurations, customers, service and capacity within an interactive webmap application. The application is intuitive and is easy-to-use with fast rendering and response times and incorporates Zayo’s network and service nomenclature for predictive searches and queries. It operates on any device; tablets, laptops and smart phones running iOS, Android or Windows. myWorld integrates GIS, Google and Zayo business systems transforming the user experience.

Kris Boccio, VP Systems Development & GIS at Zayo, said: “Users love the myWorld tool and have been amazed at the incredible performance. One big area of improvement is that myWorld has reduced the time to understand and identify a network issue. This directly impacts our KPI’s and metrics in a very positive way.”

Read the full Zayo case study 

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