"Geospatial view of damage information"
Hideaki Miyamoto, Manager - System Management Group
Increase sales win rates
Create faster, more accurate quotes
Improve response times and customer satisfaction
With IQGeo for SalesforceTM the powerful network visualization capabilities of the IQGeo PlatformTM is available directly inside your Salesforce interface. Sales, support and service teams can now have access to the critical network information they need to make rapid, informed decisions. A current network view within Salesforce accelerates sales quotes, reduces unnecessary truck rolls and improves service response times.
Provide a current geospatial view of your network assets directly within the Salesforce interface on workstations and mobile apps, supporting Sales Cloud, Service Cloud and Field Service Lightning.
Sales have interactive maps of the network configuration and serviceability information required to make fast, accurate quotes – built into the Salesforce workflows they use daily.
Customer service and operations have interactive maps with the network location and equipment status data they need to rapidly diagnose and resolve customer issues – built into the Salesforce workflows they use daily.
For Salesforce Lightning, Classic and Salesforce Mobile App, administrators can easily embed IQGeo Platform views into existing or new Salesforce pages, and developers can extend the solution using APIs.
IQGeo for Salesforce gives sales, customer service and operations staff self-service access to accurate and reliable network engineering, capacity and serviceability information. The integrated geospatial network view provides the information they need to improve sales and service efficiency, allowing engineering to focus on new projects. Adoption of IQGeo for Salesforce is fast and easy because the powerful IQGeo Platform views are part of the Salesforce workflows and screens that these departments already use every day.
With over 50,000 active software users, IQGeo has an established and rapidly growing customer base with telecoms and utility companies worldwide. Hear directly from our customers about how IQGeo is helping them to accelerate productivity and collaboration across their business.
Hideaki Miyamoto, Manager - System Management Group
Jim Downing, CIO
Ryan Moody, Fibre Planning Optimization
Jeffrey Cito, Project Manager Operations - ECMC
Gordon Perry, Technical Director
Amy Grice, Manager of System Engineering & Operational Technologies
IQGeo has the agility that we were looking for as well as the leadership in this space and I think those two factors sealed the deal for us. We knew that we would be in good hands.
The IQGeo team immediately understood our challenges and delivered a presentation and Proof of Concept that addressed our biggest concerns. We continue to be impressed by both the team and the software, which has exceeded our initial expectations. Offline support, validating designs and version control were causing us major headaches. Thanks to IQGeo, these are now problems of the past!
We are pleased to be working with IQGeo and are already very impressed with the capabilities of the IQGeo Platform.
IQGeo gives us a simple tool to assist with network planning and auditing that is easy-to-use in the field. Over the 40 plus years that I have spent in the field, I have never found a solution that can do this, not until I found IQGeo.
It’s a real pleasure working with the team at IQGeo who exceed expectations in everything that they deliver to us. They work closely with us to understand potential application development whether it be for wires down response, meter reading or collection activity in the future. As a utility, the ability to have communications with an organization that listens and develops and tests with you is amazing.
We’ve been very impressed with IQGeo, the team has worked incredibly quickly and been able to cater for our specific business and technical requirements.
IQGeo Inspection & Survey makes it lightning fast to create a survey definition and push out to a survey tech in the field. I am excited about our continued partnership.
The advantages of putting powerful, but easy-to-use Inventory Maps into the hands of the right staff are tremendous.
When you first see the IQGeo Platform it’s a real eye opener. It’s modern looking and easy-to-use with a simple user interface, unlike any other geospatial system. As an electric cooperative, we’re committed to technology advancements that improve service for our members, safety, system reliability and employee relations. IQGeo helps us to tick a lot of these customer satisfaction boxes.
Unlike legacy GIS that use a centralized, process-heavy architecture dependent on highly specialized engineering resources, IQGeo empowers field and office staff to easily monitor, capture, visualize and manage geospatial network assets without specialized training. We deliver an end-to-end solution with measurable ROI that increases productivity and collaboration across the entire organization.
View the webinar to hear about ExteNet’s vision for a unified view of network assets that consolidates applications into a single source of geospatial network truth.Find out more