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Customer Installation

Fiber Connection

Ensure your fiber installation operations are well executed and documented with AI.

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Drive Efficiency and Quality in Fiber Installation Operations

Right-first-time fiber connections with accurate installation documentation give you the confidence that the job has been done according to your standards. On-site AI-powered job validation increases operational efficiency and reduces costs related to truck rolls and manual quality control. With visual AI, you can transform customer installations into an opportunity to delight your customers.

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The Fiber Connection Challenges Holding You Back

Lack of standardized installation documentation

Resource-intensive QA/QC

Service activation failures

The Case for AI-Powered Fiber Connection

Reduce fiber customer installation costs by up to 20%

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Old Way

Thumbs up - best practice

Best Practice

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Manual verification of a small portion of fiber connection reports
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100% of customer installations automatically verified
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Revisits to correct installation defects
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Instant, on-site job validation
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Data entry errors due to manual field reporting tool
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Automated data capture and form filling
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Lack of visibility on the actual fiber connection job done by your contractors
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Fair contractor payment based on the job really executed (new install or customer switch)
Thumbs down - old way

Old Way

Icon metro-cross
Manual verification of a small portion of fiber connection reports
Icon metro-cross
Revisits to correct installation defects
Icon metro-cross
Data entry errors due to manual field reporting tool
Icon metro-cross
Lack of visibility on the actual fiber connection job done by your contractors
Thumbs up - best practice

Best Practice

Icon awesome-check
100% of customer installations automatically verified
Icon awesome-check
Instant, on-site job validation
Icon awesome-check
Automated data capture and form filling
Icon awesome-check
Fair contractor payment based on the job really executed (new install or customer switch)

What AI-Powered Fiber Connection Delivers

use case - fiber connection

Streamlined data capture experience

Guidance in good photo taking and automated form filling

use case - fiber connection

Real-time feedback to technicians

Poor quality photos and non-compliant tasks are immediately flagged for correction

use case - fiber connection

Constant data access for QA/QC and field ops managers

Photos and AI analysis results centralized in one dashboard

use case - fiber connection

Quality performance indicator monitoring

Follow customer installations quality at scale by contractor or geographic area, and identify tasks that tend to fail

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Plan & Design

Plan & Design

Build

Build

Operate

Operate

Ready To Take Action?

IQGeo enables operations teams to implement quality standards at scale at minimal costs by empowering field crews to execute right-first-time fiber connections. 

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  Blog article Transforming Fiber Connection Operations with AI-Powered Computer Vision   Learn how computer vision is transforming fiber service activation. In this blog, we outline the tangible benefits for network operators and take a closer look at real-world use cases.  
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Automating Fiber Connection Quality Control with Visual AI

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