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Welcome to the IQGeo Frequently Asked Questions (FAQs) 

 

Find quick answers to the most common questions about our company, products, features, and services. Whether you’re new to IQGeo or looking for specific details, this page is your go-to resource for clear, helpful information.

What companies has IQGeo acquired?

IQGeo has made several strategic acquisitions to strengthen its end-to-end network lifecycle capabilities. It acquired OSPInsight in December 2020, bringing decades of fiber management expertise and a large base of Tier 3 and municipal customers into the IQGeo ecosystem.  

In August 2022, IQGeo acquired Comsof, the global leader in automated fiber network design, adding advanced planning and cost-optimization tools to our portfolio.  

Most recently, in August 2025, IQGeo acquired Deepomatic, a pioneer in AI-driven field automation and photo recognition, enabling real-time quality assurance and visual verification during construction and maintenance.  

Together, these acquisitions make IQGeo the most comprehensive platform for planning, building, and operating complex telecom and utility networks. 

Where in the world are the IQGeo offices located?

IQGeo has a global presence with offices strategically located to support customers across North America, Europe, and Asia-Pacific. Our main offices include: 

  • Cambridge, United Kingdom – Global Headquarters 
  • Denver, Colorado, USA  
  • Ghent, Belgium  
  • Paris, France 
  • Tokyo, Japan  
  • Kuala Lumpur, Malaysia  

What industries does IQGeo serve?

IQGeo serves two primary industries: 

Telecommunications – Fiber, broadband, and wireless operators use the  IQGeo Platform to design, construct, and maintain their outside and inside plant networks. Our customers range from regional ISPs to some of the largest and fastest-growing global telecom operators, managing highly complex, rapidly scaling networks. 
 
Utilities – Electric, gas, and water utilities rely on IQGeo for asset management, grid modernization, inspection, and field operations. We support organizations from local cooperatives to major tier-1 utilities running mission-critical infrastructure. 

Can IQGeo products integrate with our existing systems, such as GIS?

Yes. The IQGeo Platform integrates seamlessly with Esri and other GIS through standard REST endpoints and open APIs. You can visualize, edit, or synchronize data between Esri and the IQGeo Platform in real time, ensuring a single source of truth across both environments without disrupting your existing workflows. 

How does IQGeo work with partners?

IQGeo works closely with a range of partner types that support the wider IQGeo customer ecosystem.  Our partners extend IQGeo’s reach and capabilities in several key ways: 

  • Global System Integrator Partners – Work along side IQGeo to deliver large-scale projects with tier 1 telecom and utility operators 
  • Implementation Partners – Trained and certified to provide installation, configuration and customization services for IQGeo customers 
  • Regional Reseller Partners – Represent, sell and support IQGeo software in designated regions around the world 
  • System Integration and Development Partners – Trained to provide product development and support services for IQGeo customers 
  • Fiber Design Partners – Certified to provide fiber design services to broadband operators using IQGeo software 
  • Technology Partners – Hardware and software partners that have integrated their solutions with the IQGeo software suite to deliver complementary capabilities 

How does IQGeo products differ from Esri or Smallworld?

The IQGeo Platform is purpose-built for network operators, not general GIS users. While Esri and Smallworld are strong mapping platforms, they’re often heavy, complex, and not optimized for telecom or utility workflows. IQGeo’s network-centric data model is lightweight and flexible, designed to handle connectivity from strand to circuit level.  

In terms of mobility, the IQGeo Platform offers a fully offline-capable mobile app with real-time sync and AI-driven QA/QC, empowering field crews to update the network instantly. IQGeo’s speed and ease of configuration mean teams can collaborate and maintain accurate records without specialist GIS skills, a significant advantage over traditional, expert-oriented systems. 

Do telecom and utility companies use IQGeo along their existing GIS, such as Esri and GE Smallworld?

Companies can use the IQGeo Platform alongside Esri or GE Smallworld because it offers a modern, natively mobile interface that makes it easy for field teams to access and update network data in real time, even when offline. AI-driven QA/QC improves data accuracy and speeds up workflows, addressing the limitations of traditional GIS platforms that are typically more complex and less accessible to non-specialist users. 

By integrating the IQGeo Platform with established GIS systems, organizations can maintain the investment made in Esri or Smallworld while gaining the agility and ease of use that the IQGeo Platform provides. This hybrid approach allows for faster field-to-office data flow and broader adoption across teams, resulting in more efficient operations and up-to-date network information. 

Are IQGeo products cloud-based, on-premise, or can we host it ourselves?

IQGeo offers full flexibility. Our SaaS solutions hosted on AWS and managed entirely by IQGeo, while Enterprise can be deployed in your own private cloud or on-premises environment. You choose the model that best fits your IT and security requirements. 

Can field users work offline, and how well does synchronization work?

Absolutely. The IQGeo Platform is built for field conditions, and it works fully offline, allowing crews to capture photos, redlines, and asset updates even without a signal. When they reconnect, all updates automatically sync with the central system of record, maintaining full data integrity. 

What APIs or integrations are available?

IQGeo provides a robust set of REST APIs that allow integration with ERP, CRM, OSS/BSS, and other enterprise systems. For advanced environments, the Enterprise edition also supports data warehouse access and custom API development, ensuring full interoperability with your IT ecosystem. 

What’s the ROI or business value of switching to IQGeo?

Executives, procurement leaders, and investors typically evaluate the IQGeo Platform on speed, scalability, and cost efficiency, and the ROI is clear across the entire network lifecycle. 

Organizations that adopt the IQGeo Platform typically achieve: 

  • 50–90% reduction in planning and design effort 
  • 3–4 weeks faster time to market 
  • 30–60 days faster revenue realization 
  • 33% reductionin engineering costs 
  • 30% improvementin first-time-right field work through AI coaching 
  • 6× increasein quality control and data accuracy 
  • 100% AI-audited operations for continuous quality assurance 

By unifying design, construction, and operations into one platform, IQGeo delivers faster deployments, lower operating costs, and higher-quality data, driving meaningful financial impact from day one. 

Who else is using the IQGeo Platform and can we see similar deployments?

IQGeo supports over 500 customers worldwide, including industry leaders like AT&T, Brightspeed, Crown Castle, Virgin Media O2, Deutsch Telekom, Swisscom, TEPCO, PG&E, Xcel and many more. We can share relevant case studies and arrange reference calls to show how organizations similar to yours have achieved measurable success with our platform. 

Can we migrate our existing data — like CAD or SQL — into IQGeo?

Yes. IQGeo supports migration from CAD, GIS, and SQL databases using standard import tools and our FME integration. We can handle complex data conversions, ensuring your legacy data — including fiber routes, equipment, and structures — is cleanly migrated and geospatially accurate in IQGeo. 

What measurable benefits does IQGeo’s real-time visual AI software deliver?

Customers typically see 30–50% faster quality validation, up to 80% fewer site revisits, and higher first-time-right installation rates. It automates photo review and documentation, ensuring that visual data becomes an actionable part of the digital workflow rather than an afterthought.  

Can IQGeo’s real-time visual AI software integrate with IQGeo’s Network Manager platforms?

Yes. Deepomatic Lens integrates directly with IQGeo’s  Network Manager platforms. Photos taken in the field are automatically linked to the correct network asset or job record, and AI-driven insights — such as “pass/fail” validation or anomaly detection — are stored in the system of record for immediate visibility and reporting. 

What is OSPInsight and how does it relate to IQGeo

OSPInsight has now joined IQGeo, bringing its 30+ years of fibre network management expertise into our platform. Customers will continue to enjoy the same trusted OSPInsight capabilities for planning, designing, building, and maintaining fibre networks, while also gaining access to IQGeo’s advanced Network Manager Telecom software for even greater functionality and integration.