The (Senior) Project Manager supports the implementation and setup of IQGeo’s Web and Mobile Mapping Software efforts for domestic and, occasionally, international enterprise customers. This role is about translating your passion for project management, incorporating your love for telecommunications, technology and problem-solving and your desire to grow a business altogether all while utilizing Agile and SCRUM methodologies. Each day will be different, but exhilarating. The PMO sits within IQGeo’s Global Customer Services Organization while our flexible scheduling and outstanding benefits support success in a highly creative, innovative, and energetic company.
As an integral part of the IQGeo geospatial project management team, the successful candidate will be the key leader on the project, and within the program’s SCRUM team, responsible for delivering the IQGeo solutions to our customers in the Utility and Telecommunications markets. The candidate is expected to work independently, but also as a team member, and will have a working knowledge of software implementation methodologies. Handling multiple account objectives, managing to budget/profitability objectives, meeting deliverable milestones and professionally managing risks, and expectations are paramount for the role.
Responsibilities
- Responsible for project pricing, scope, schedule, and budget constraints within an agreed project plan.
- Participate in pre-project scoping and pricing conversations with sales and account teams.
- Managing to overall budget(s) and profitability objectives for the project
- Creation and execution of change orders for assigned projects, including management to obtain technical estimates.
- Creating, administering and executing project plans, from proposal creation and contract definition through project completion and acceptance.
- Being consultative to clients based on current operational processes and their fit with IQGeo products.
- Administrative lead on all issues related to the management and execution of the project.
- Manage project resources, margins, resource plans and schedules, deliverables and timelines
- Manage expectations, conflict resolution and escalations.
- Risk, Issue management, including mitigation and path to resolution.
- Manages milestone approval for project gates.
- Develop, strong, trusted-advisor relationships within the customers project team.
- Create and deliver customer communication plans, including status reporting, facilitation of status meetings.
- Understanding of software, system, and platform technologies.
- Must coordinate with Technical Implementation department, Support department and Training department(s), as appropriate, to deliver the right activities at the right time.
- Work with Customer Success Managers as required to ensure customer satisfaction and success.
- Provide status to Snr. Leadership as requested.
- Ability to occasionally travel (less than 20%)
- Perform other related duties, as assigned.
Person Specification
Essential:
- Strong technical, project management experience and consultative background within cloud/SaaS/Enterprise software solutions.
- Excellent understanding of web/mobile, software development.
- Excellent domain knowledge of the telecommunications business, in particular network planning, construction, and operations/maintenance programs.
- Solid risk management and conflict resolution skills.
- Project and/or team management experience as candidate will be responsible for project delivery and need to produce monthly status and financial reports.
- US citizenship or permanent residency required.
- Experience with enterprise SDLC (software deployment lifecycle).
Desirable:
- Experience working with Geospatial Information Systems or web mapping software.
- Excellent experience, preferably certifications, with Agile and SCRUM
General:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times, stressful environment.
- Proficient with Microsoft Office Suite.
Education and Experience
- PMP Certification, or currently enrolled
- Bachelor’s or Master’s Degree from an accredited university in Computer Science, Engineering, or related field
- Minimum 10 years of software technology and industry experience.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
What's In It For You
- Medical, Dental, Vision, Life insurance: monthly premiums are paid 100% for employee, spouse, and family! No contribution to benefit plan!
- STD/LTD insurance fully paid.
- Generous PTO with 8 paid holidays plus 2 “floating” holidays.
- Paid charity/volunteering day each year.
- Enhanced maternity leave policy (full-pay 3 months, half-pay 3 additional months) after 2 years of service.
- 401k Safe Harbor contribution, fully vested day one. Mentor program.
- Home office support for remote workers.
The pay for this position has a salary range of $120,000-$140,000 USD. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses or commission.
We support hybrid and flexible working arrangements for all employees. We understand that life for many people involves school runs, care giving, or exercising!
You must already have the right to work permanently in North America. IQGeo is not able to sponsor work permits.
