Many communications and utility companies use Salesforce extensively in their sales and customer service operations, and increasingly this is extending into network operations. These solutions have been very successful but lack embedded integration with network asset connectivity, location and real-time status information. This leads to delays, mistakes and poor customer service as backlogs of tasks and information requests mount up on the engineering department, taking their focus away from building new revenue generating network.
myWorld for Salesforce is now available on AppExchange.
myWorld for Salesforce gives sales, customer service and operations staff self-service access to the accurate and reliable network engineering, capacity and serviceability information they need to effectively sell to and service customers, allowing engineering to focus on building new projects. Context-aware myWorld maps are built in to the Salesforce workflows and screens that these departments use every day.
- Increased sales win rates
- Faster, more accurate quotes
- Improved customer satisfaction
- Faster customer response times
- Increased engineering productivity
myWorld Enterprise Platform - ElectricRead more
myWorld for SalesforceRead more
myWorld for Salesforce
myWorld for Salesforce - Check capacity of fiber to the building
myWorld for Salesforce – Lay out construction route to generate estimate
myWorld for Salesforce – Street View assessment of construction site conditions
Next generation geospatial platform accelerates productivity and collaboration
IQGeo announced a transformative next generation end-to-end Geospatial platform. Based on our industry proven myWorld platform, the new platform goes far beyond traditional GIS solutions, delivering a step-change in productivity and collaboration for telecom and utility network operations. Download the latest information sheet and sign up to be kept informed on the latest news on this exciting technology.Download