Workflow Manager

 

Modern networks for utilities and telecom operators are more complex than ever. The traditional method of using paper maps and spreadsheets, along with multiple work management systems, is simply too time-consuming to manage these networks effectively.  

For telecom organizations, new network builds take much longer than they should, increasing time to revenue. Teams often don’t have easy digital views of asset locations, especially for crews in the field. Ticket updates can require multiple trips. And they have challenges integrating and tracking contractor work. 

For electric utilities, maintaining grid performance is as challenging as it’s ever been. Infrastructure is aging, and more billion-dollar storms occur than at any point in history. Climate change is driving increases in widespread outages and damage to the grid. Utilities need to be able to quickly respond to unplanned events, which requires real-time access to outage and asset data in the field as well as the ability to quickly create new work forms when the need arises. 

IQGeo’s Workflow Manager™ software was designed specifically for telecom and utility workflows by digitalizing workflows across the lifecycle and connecting them to your network model. Through an integration with Network Manager’s flexible modeling capabilities, Workflow Manager creates actionable tasks that can be managed in the office or field, increasing productivity, reducing costs, and accelerating time to value. 

 

With Workflow Manager, projects include intelligent automated workflows with tickets that can be easily assigned to staff and contractors.