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Workflow Manager

Digitally connecting operational processes to network assets so you can streamline and accelerate work execution, reporting, and maintenance.

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Seamlessly connect work orders to network assets in the field

Geospatial intelligence pinpoints the location of any ticket

Automatically track ticket hours, shift times, and project progress

IQGeo’s Workflow Manager™ software helps control telecom construction and maintenance activities from end-to-end, keeping teams informed of project, trouble, and maintenance ticket status. It gives all stakeholders the geospatial context and current operational information they need to improve process productivity and enhance team collaboration. It can be quickly configured to model a wide range of construction and operational workflows to ensure accurate and consistent process management.

With Workflow Manager, project leaders can quickly define manual and automated workflows and assign tickets to staff and contractors.

 

   
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Manage field technicians and assignments

With full visibility of ticket locations for all field technicians, Workflow Manager enables more efficient route planning and optimization.

Link map-based network data to tickets

By adding geospatial intelligence to every ticket, field crews know in advance what they need, reducing repeat trips to the field.

Record ticket progress from the field

Field crews can easily update status on the progress of open jobs, while project managers and engineering teams can view this ticket status in real time.

Built on IQGeo’s mobile-first platform, Workflow Manager provides critical project and ticket information on any mobile device in the field, as well as back-office workstations. It can be quickly configured to model a wide range of construction and operational workflows to ensure accurate and consistent process management. Custom integration also allows additional information sources to be correlated with the workflow including sensors, project status, crew location, telemetry and alarms. Enhancing operational productivity and collaboration.

Workflow Manager accelerates time-to-market, mitigates risks and improves customer satisfaction.

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IQGeo customers

With over 100,000 active software users, IQGeo has an established and rapidly growing customer base with telecoms and utility companies worldwide. Hear directly from our customers about how IQGeo is helping them to build better networks.

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Brightspeed
"Meeting fiber deployment KPI's"

Craig Krammes, Director for IT Engineering Systems

Geospatial view of damage information
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TEPCO
"Geospatial view of damage information"

Hideaki Miyamoto, Manager - System Management Group

Changing the way we do business
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TELUS
"Changing the way we do business"

Ryan Moody, Fibre Planning Optimization

Reducing technical debt
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NW Natural
"Reducing technical debt"

Jim Downing, CIO

Doing the right thing for the customer
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Central Hudson
"Doing the right thing for the customer"

Jeffrey Cito, Project Manager Operations - ECMC

Creating the Digital Twin
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Peninsula Light
"Creating the Digital Twin"

Amy Grice, Manager of System Engineering & Operational Technologies

One source of truth
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Gigaclear
"One source of truth"

Gordon Perry, Technical Director

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IQGeo customer stories
"Transforming businesses"

Telecommunications and utility network operators, watch more videos

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Latest IQGeo blogs

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By Steve Tongish, CMO at IQGeo
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24th November 2023

The role of IT in accelerating FTTH deployments and operations

By IQGeo
22th November 2023

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10th November 2023

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Webinar

Ready to embrace the fastest path to grid modernization?

 

Date: Tuesday December 5, 2023

Time: 9am MT / 11am ET

 

From staking and design to asset inspections: digitalizing network model workflows.

 

Discover the power of digitalization with IQGeo and streamline your grid's design, construction, and maintenance workflows, regardless of your GIS, with our network model management solution.

Register now