Workflow Manager

IQGeo’s Workflow Manager™ helps you control construction and maintenance activities from end-to-end, keeping teams informed of project, trouble, and maintenance ticket status. Give all stakeholders the geospatial context and real-time operational information they need to improve process productivity and enhance team collaboration.

  • Accelerate construction and maintenance timelines
  • Reduce repair and network downtime
  • Minimize field rework and repeat tickets
  • Enhance field and office collaboration
  • Increase network safety and customer satisfaction
IQGeo’s Workflow Manager helps you control construction and maintenance activities

Built on IQGeo’s mobile-first platform, Workflow Manager provides critical project and ticket information on any mobile device in the field, as well as back-office workstations. It can be quickly configured to model a wide range of construction and operational workflows to ensure accurate and consistent process management. Custom integration also allows additional information sources to be correlated with the workflow including sensors, project status, crew location, telemetry and alarms.

Using open source browser-based technology allows you to simultaneously support a range of mobile tablets and phones from anywhere on your network. Field crews can operate online and offline to accommodate gaps in mobile network coverage and to facilitate disaster recovery during severe weather conditions.

Project leaders can quickly define manual and automated workflows and assign tickets to staff and contractors. The progress of jobs is clearly visible in the field, identifying timelines and budgets at risk. Enhancing operational productivity and collaboration, Workflow Manager accelerates time-to-market, mitigates risk and improves customer satisfaction.

Configure ticket definition

  • Ticketing system agnostic, providing highly flexible ticket definitions.
  • Run independently or pull tickets from leading vendors
  • Quickly create workflows, and tasks defined to supplement existing ticketing systems

Map-based network data 

  • Geospatial, “map-based” intelligence dramatically improves productivity
  • Crews can view ticket location information before going into the field
  • Record new site data and make as-built corrections

Manage field technicians

  • Full visibility on the ticket locations for all field technicians
  • Set permissions on the type of data that is provided to field crews
  • Restrict access to proprietary or inappropriate information

Record ticket and field progress status

  • Field crews can easily and quickly update ticket status on the progress of open jobs
  • Project managers and engineering teams can view this ticket status
  • Make rapid informed decisions and keep critical path projects on track