Cambridge, 10 October 2023 - IQGeo (AIM: IQG), a developer of geospatial software that is “Building better networks” for telecom and utility operators, today announced the winners of its 2023 Customer Innovation Awards. This years’ winners are, Central Services Association (CSA), C Spire, Gigapower, NESIC, Portland General Electric (PGE), and Ziply Fiber.
Presented at IQGeo’s Americas Meetup in Denver, the six winners included customers and partners using IQGeo’s enterprise network management software that supports lifecycle operations from planning and design, through construction, operations, and sales enablement. The winners were selected for their outstanding innovation on projects in the telecommunication, fiber network, and utility industries and the contribution these projects have made to the transformation of their businesses and communities.
Winner: Central Service Association (Tupelo, MS, USA)
Modernizing utility lifecycle management
Deeply rooted in the utility industry, CSA stands out for its groundbreaking customer service and utility solutions. To enhance their customers experience, CSA extended its UtiliSuite software portfolio by integrating IQGeo’s field mobility application as UtiliGo, which has been successfully deployed with 14 customers. The new solution spans operations from infrastructure mapping to mobile network editing, and demonstrates CSA’s commitment to transforming utility grid management for co-ops and municipalities with industry leading technology innovation and professional services.
Winner: C Spire (Ridgeland, MS, USA)
Transforming fiber network management
Working with IQGeo, C Spire fully operationalized a strategic digital transformation initiative in less than eight months, deploying the new solution across more than half of its 80 geographic markets with the remainder to come online before the end of 2023. By migrating its legacy data and digitizing its manual workflows, C Spire streamlined its fiber network design, outside plant fiber management, and maintenance processes. The project has accelerated time-to-revenue and created a highly scalable technology foundation to support its future business growth.
Winner: Gigapower (Dallas, TX, USA)
Delivering an end-to-end fiber network strategy
As an AT&T and Blackrock joint venture, Gigapower had the opportunity to build a fiber network management strategy from the ground up and selected IQGeo as the foundation for its end-to-end network solution. Over the course of six months the Gigapower team deployed IQGeo’s Network Manager software to over 500 staff and contractors, integrating key operational systems such as ServiceNow and MS Dynamics 365. The innovative solution provides Gigapower with a flexible and scalable fiber network model that can be used across the organization to plan, construct, and manage its rapidly growing fiber network.
Winner: NESIC (Toyko, Japan)
Planning for and responding to natural disasters
With extensive electric utility expertise, NESIC deployed the IQGeo software to create a disaster assessment and digital service provisioning platform for government authorities and public interest organisations across Japan. The new solution integrates a wide range of data streams and weather analytics into a single IQGeo geospatial dashboard for office based and mobile field crews. This adaptive solution enables public service authorities to effectively monitor and manage their disaster response activities during Japan’s frequently severe typhoon, earthquake and tsunami incidents.
Winner: Portland General Electric (Portland, OR, USA)
Creating resilient electric grid services
Dedicated to finding new and innovative ways to provide clean, reliable energy for almost 2 million Oregonians, PGE showcased innovation with its new mobile solution for their Outage Management System (OMS). Collaborating with IQGeo, PGE enhanced the capabilities of its restoration field crews and first responders’ by integrating OMS and Maximo systems with IQGeo’s Workflow Manager application. The new map-centric solution ensure seamless, efficient outage responses both online and offline across their territory, demonstrating the use of innovation to deliver resilient, safe electricity services to its customers.
Winner: Ziply Fiber (Everett, WA, USA)
Integrating fiber planning, design, and construction
In 2023 Ziply Fiber completed a fully integrated deployment of IQGeo’s Comsof Fiber and Network Manager Telecom software to create an efficient digital workflow across normally disconnected activities. The new single shared network view is used for automated fiber planning, design management, project plans with digital prints, and field design validation. The Ziply Fiber team’s innovation lies in their vision to digitize historically manual processes to create a single shared network view that cuts planning, design, and construction times, while improving network data quality.
Richard Petti, CEO at IQGeo said: “This is the 5th consecutive year that we’ve recognized our customers and partners for outstanding innovation and the achievements of this years'’ winners are extremely impressive. The individuals within these organizations have a vision and ability to transform the potential of our lifecycle network management software into proven solutions, enabling their businesses to deliver digital equity with fiber broadband, and transform electric grids for a net zero future. It’s a pleasure for our team to collaborate with such inspiring people, and on behalf of everyone at IQGeo I would like to congratulate them all for their amazing accomplishments.”